Click & Collect allows you to purchase online and pick up your item/s from our store.
If you make your purchase before 3pm your item will be available for collection when we open the following day. Depending on the size of your order and the time it is placed, it may be ready for pick up on the same day. We will contact you either by phone or email to confirm when your order is ready to be picked up.
To use Click & Collect, add the products to your shopping cart and make sure you select ‘Click & Collect’ when checking out. Once you've placed your order, you'll receive a confirmation email that includes details of your order.
All Click & Collect orders can be collected from our store at 189 Glenferrie Road, Malvern, Vic.
When collecting your order please make sure that you bring the following:
• Valid photo ID# and
• Your order number
*If you have nominated someone other than yourself to pick up the order we may require contact with you prior to releasing your order.
Click & Collect orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled.
You can modify your Click & Collect order at any time by contacting us on 0488 765 310 or by email at firstname.lastname@example.org.
On rare occasions items may be discovered damaged or missing after an order has been placed. If this occurs we will contact you to arrange a refund or replacement item.